Cancellation Policy
- 50% if cancelled 2 days in advance.
- 50% if few of the total booked rooms are cancelled.
- 100% if cancelled one day prior to booking or on the same day.
- 100% if cancelled one day prior to booking or on the same day.
- Credit/Debit card cancellations will be charged 5% extra.
- 100% if immediate booking cancelled.
For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends, puja holidays etc)
- 25% if cancelled 15 days in advance.
- 50% if cancelled 10 days in advance.
- 50% if few of the total booked rooms are cancelled.
- 100% if cancelled 5 days in advance or later.
- Credit/Debit card cancellations will be charged 5% extra.
Confirmation/cancellation policy for weddings and large celebrations
- 25% of the total room tariff at the time of the confirmation of the booking.
- 100% of the total room tariff 1 months in advance.
- If not complied to, the booking can be cancelled.
- Full clearance of bill at the check-out.
Note
Postponement of the booking:
For that case if we received any information before 2 days in advance then no any charges but within 2 days of check in 100% chargeable.
- Refunds only through cheque for bookings made by cash/cheque/bank transfer.
- Online refunds for bookings made through the website usually take 7-10 working days.
- Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
- The original receipt must be presented for processing the refund.
- Credit/debit card cancellations will be charged 5% extra.
Special note:
Some important days we can’t cancel the booking. Our authority will mention these dates at the booking time.